Trouble finding your subscription?

Back to Brew Tea Co.

Brew Tea Co.

<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Gotham, &quot;Helvetica Neue&quot;, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">We have three options to choose from for your frequency. It depends how many cups you get through in a day. Here&apos;s a rough idea below:<img src="https://uploads.gorgias.io/ZPB9rx1nzM6WVa3O/How_often_do_you_deliver_image-a7e43cbb-1275-48b9-b22d-60f811ed4203.jpg" style="width: 520px;" class="fr-fic fr-dib fr-fil"> Most of our drinkers go for 2 months. You can change your frequency at any time.

We have three options to choose from for your frequency. It depends how many cups you get through in a day. Here's a rough idea below:.

How often do you deliver tea?

STARTING A SUBSCRIPTION

How do I set up a subscription?

Need a hand choosing the perfect subscription?

Loose Leaf or Tea Bags?

How do I log in to my subscription account?

How do I edit my subscription?

Can I swap blends?

Can I use my Brew Coins on a subscription order?

Can I add one offs to my order?

Can I change my shipping date?

Can I skip a delivery?

Can I change how often my tea is delivered?

Can I change my Shipping Address?

How do I change my Billing Address?

How do I change my payment details?

I am having trouble using my Brew Coins

AMENDING A SUBSCRIPTION

Cancelling a Subscription

STOPPING A SUBSCRIPTION

What are Brew Coins?

How can I earn extra Brew Coins?

Do I get rewarded for referring a friend?

BREW COINS

Do I get free shipping for subscriptions orders?

What are the general shipping times for a subscription order?

Can I change my shipping address?

My tracking link is stuck, it's not been updated in a while.

My tracking link says my parcel has been delivered but it hasn't.

My order has arrived damaged.

What’s the cut off for same-day dispatch?

SHIPPING & ORDER ISSUES

Do you ship subscriptions internationally?

FOR INTERNATIONAL

Can I gift a subscription?

Can I get my order gift-wrapped?

Will there be branding on the packaging?

Can I add a gift message?

When will my pre-paid gift arrive?

GIFTING

What payment method can I use to pay for my subscription?

Can I pay my subscription via PayPal?

How can I change my payment details?

PAYMENTS

Can I return something?

RETURNS & REFUNDS

How often do you deliver tea?Updated a year ago