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Brew Tea Co.

<p>If your order has arrived damaged, please send a picture of the shipment along with your name and order number to <a href="mailto:hello@brewteacompany.co.uk">hello@brewteacompany.co.uk</a> and we will arrange a replacement.&#xA0;</p>

If your order has arrived damaged, please send a picture of the shipment along with your name and order number to hello@brewteacompany.co.uk and we will arrange a replacement.

My order has arrived damaged.

SHIPPING & ORDER ISSUES

How do I set up a subscription?

Need a hand choosing the perfect subscription?

How often do you deliver tea?

Loose Leaf or Tea Bags?

STARTING A SUBSCRIPTION

How do I log in to my subscription account?

How do I edit my subscription?

Can I swap blends?

Can I use my Brew Coins on a subscription order?

Can I add one offs to my order?

Can I change my shipping date?

Can I skip a delivery?

Can I change how often my tea is delivered?

Can I change my Shipping Address?

How do I change my Billing Address?

How do I change my payment details?

I am having trouble using my Brew Coins

AMENDING A SUBSCRIPTION

Cancelling a Subscription

STOPPING A SUBSCRIPTION

What are Brew Coins?

How can I earn extra Brew Coins?

Do I get rewarded for referring a friend?

BREW COINS

Do I get free shipping for subscriptions orders?

What are the general shipping times for a subscription order?

Can I change my shipping address?

My tracking link is stuck, it's not been updated in a while.

My tracking link says my parcel has been delivered but it hasn't.

What’s the cut off for same-day dispatch?

Do you ship subscriptions internationally?

FOR INTERNATIONAL

Can I gift a subscription?

Can I get my order gift-wrapped?

Will there be branding on the packaging?

Can I add a gift message?

When will my pre-paid gift arrive?

GIFTING

What payment method can I use to pay for my subscription?

Can I pay my subscription via PayPal?

How can I change my payment details?

PAYMENTS

Can I return something?

RETURNS & REFUNDS

My order has arrived damaged.Updated 2 years ago